Full-Time Retail Sales Associate
Pay: $16 per hour
Hours: Full-time, 27–34 hours per week
Location: 21182 Salmon Run Mall Loop W, Watertown, NY 13601
Schedule
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4 shifts per week (3 long shifts + 1 Sunday shift every other week)
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Typical shift: 10:00 AM – 7:00 PM (Monday–Saturday)
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Sunday shifts: 11:00 AM – 6:00 PM (rotating every other week)
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Predictable weekly schedule with rotating Sundays
Job Summary
We are looking for a reliable, detail-oriented Retail Sales Associate to join our boutique dessert shop. This role focuses on customer service, product presentation, and creating a welcoming experience for every guest.
Responsibilities
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Greet and interact with customers.
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Consult with customers to understand their needs and preferences regarding merchandise.
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Demonstrate and explain merchandise, recommending options that fit the customer's needs.
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Answer customers' questions about merchandise.
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Assist customers with purchase decisions.
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Retrieve merchandise from the sales floor, stock room, or other inventory locations; place special orders as needed.
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Collect payment using the store's point-of-sale system.
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Process returns and exchanges.
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Perform other duties as assigned.
Benefits & Perks
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Workers’ compensation coverage
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Disability insurance
Requirements
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Ability to work efficiently in a fast-paced environment while maintaining professionalism during busy, high-volume periods
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Excellent verbal communication skills
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Outstanding active listening abilities
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Strong sales and customer service skills
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Extensive knowledge of products and merchandise offered
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Skill in anticipating customer needs
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Proven ability to recommend merchandise to customers
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Aptitude for operating or quickly learning the store’s point-of-sale system
Education and Experience
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High school diploma or equivalent preferred.
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Previous retail experience preferred.
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On-the-job training provided.
Physical Requirements
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Prolonged periods of standing and walking throughout the retail space.
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Must be able to lift up to 15 pounds at times.

